Jobs in Toronto

Senior Technical Support Specialist (SAP Technical/Basis Administrator)

Senior Technical Support Specialist (SAP Technical/Basis Administrator)

Full Time

Is this role right for you? Are you an experienced SAP Technical/BASIS Administrator looking to apply your expertise in a large, complex enterprise environment? This is an opportunity to join the City of Toronto’s SAP Technical/BASIS Administration team within a certified SAP Customer Centre of Expertise. Reporting to the Manager, SAP & Technical Solution Services, you will support the administration, sustainment, and continuous improvement of the City’s enterprise SAP landscape. You will provide technical leadership and operational support across a broad SAP environment, including SAP S/4HANA Cloud (Private Edition), ECC, GRC, Ariba, SuccessFactors, BW, BusinessObjects, SAP Analytics Cloud, Business Technology Platform, Fiori, Enterprise Portal, Cloud ALM, and related SAP cloud and infrastructure services. This role supports SAP platforms across cloud and on-premises environments, including development, testing, training, pre-production, disaster recovery, and production landscapes. You will also contribute to project initiatives, operational standards, automation, cybersecurity practices, and continuous improvement of SAP platform administration. This is a strong opportunity for a technically skilled SAP professional who enjoys solving complex issues, supporting critical enterprise systems, and providing guidance in a dynamic public-sector technology environment. Major Responsibilities: The major responsibilities of this position include, but are not limited to, the following: SAP Technical/BASIS Administration and Operational Support Provide senior-level SAP Technical/BASIS administration, operational support, and technical leadership for the City’s enterprise SAP landscape, including SAP S/4HANA Cloud (Private Edition), SAP ECC, SAP GRC, SAP Ariba, SAP SuccessFactors, SAP BW, SAP BusinessObjects, SAP Analytics Cloud, SAP Business Technology Platform, SAP Fiori, SAP Enterprise Portal, SAP Cloud ALM, and related SAP technologies. Support SAP systems and HANA databases across cloud, on-premises, and hybrid environments, including Sandbox, Development, Quality Assurance, Training, Pre-Production, Disaster Recovery, and Production environments. Lead and support the installation, configuration, maintenance, monitoring, upgrade, lifecycle management, and technical administration of SAP platforms, databases, cloud services, middleware, SAP Business Technology Platform (BTP), SAP Cloud Connector, SAP Datasphere, and related infrastructure components. System Availability, Security, Performance and Recovery Monitor SAP system availability, capacity, performance, security, and reliability; identify risks or service issues; conduct root-cause analysis; and implement solutions to maintain stable and effective SAP service delivery. Apply SAP patches, SAP Notes, security updates, vulnerability remediation, certificate lifecycle management, configuration changes, and technical fixes in accordance with corporate change management, cybersecurity, audit, and quality assurance standards. Coordinate SAP system refreshes, backup, recovery, disaster recovery, and business continuity activities to support corporate recovery requirements and minimize service disruption. Participate in 24/7 on-call support, as required, to respond to critical incidents and support the availability of highly confidential enterprise systems. Standards, Architecture and Continuous Improvement Establish, recommend, and maintain standards, procedures, guidelines, and best practices related to SAP system administration, technical operations, high availability, security, change management, automation, and lifecycle management. Design and review SAP technical architecture solutions, and provide technical advice and consultation to business users, technical teams, vendors, and other stakeholders to determine requirements, assess solutions, evaluate alternatives, and recommend SAP architecture, integration, security, infrastructure, and operational approaches. Review, assess, and recommend emerging SAP, cloud, automation, monitoring, and enterprise platform technologies to improve service reliability, reduce costs, strengthen security, and enhance operational efficiency. Project Delivery, Procurement and Vendor Management Lead or contribute to SAP technical projects and modernization initiatives by developing project plans, defining technical requirements, coordinating resources, monitoring milestones, identifying risks, and reporting on progress and deliverables. Support procurement and vendor management activities, including the development and review of business cases, technical requirements, Statements of Work, RFIs, RFQs, RFPs, service-level expectations, and evaluation of technical solutions. Provide technical SAP administration support to other City divisions and agencies, as required, in the implementation, sustainment, and operation of SAP solutions. Compliance, Budget and People Leadership Support compliance with applicable legislation, privacy requirements, cybersecurity standards, corporate policies, and internal controls related to confidential corporate and application data. Provide input into assigned budgets and support the monitoring of expenditures to ensure resources are used effectively and remain within approved limits. Supervise, assign, schedule, review, motivate, and train assigned staff and/or project resources, while supporting effective teamwork, high-quality service delivery, continuous learning, accountability, and innovation. Key Qualifications: Your application for the role of Senior Technical Support Specialist 1 (SAP Technical/Basis Administrator) should describe your qualifications as they relate to: Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or an equivalent combination of education and experience. SAP Certified Technology Associate certification, or an equivalent SAP Technology certification, is considered an asset. Extensive experience as an SAP Technical/BASIS Administrator supporting complex enterprise SAP landscapes in cloud, on-premises, and/or hybrid environments. Considerable experience in the installation, configuration, maintenance, and monitoring of SAP products, including SAP ERP Central Component (ECC) 6.0 EHP8 on HANA, SAP S/4HANA Cloud, Private Edition (RISE), SAP GRC, SAP Business Warehouse (BW) on HANA, SAP BusinessObjects (BOBJ), SAP Ariba, SAP SuccessFactors, SAP Analytics Cloud (SAC), SAP Business Technology Platform (BTP), SAP Datasphere, SAP Fiori, SAP Cloud ALM and/or Solution Manager, SAP Cloud Connector, SAP Data Services/Information Steward, SAP Identity Authentication Service (IAS), SAP Identity Provisioning Service (IPS), SAP Landscape Management (LaMa), and SAP HANA Cockpit. Extensive experience with SAP HANA database administration, including database monitoring, performance tuning, backup and recovery, system refreshes, and problem determination. Extensive experience in capacity planning, system monitoring, performance tuning, and problem determination for a complex SAP landscape in a large, diverse computing and telecommunications environment. Extensive experience in performing SAP system administration tasks in Unix/Linux environments. SuSE (15+) is preferred. Experience in the installation, configuration, maintenance, and monitoring of SAP S/4HANA. At least one full lifecycle implementation of SAP S/4HANA with Fiori deployments is preferred. Experience in SAP integration technologies, including installation, configuration, administration, and monitoring for connections between SAP and non-SAP systems. Experience with SAP Business Technology Platform (BTP), Integration Suite, API Management, Cloud Connector, Connectivity, and Destination Services is considered an asset. Experience with integration of SAP SaaS solutions with on-premises SAP deployments. Integration with SAP Ariba, SuccessFactors, SAP Datasphere, Salesforce, and SAP Analytics Cloud is advantageous. Experience with the installation and administration of SAP products in virtualized on-premises and hyperscaler environments. IBM PowerVM and Amazon Web Services (AWS) experience is preferred. Experience using and configuring SAP Cloud ALM and/or Solution Manager for technical monitoring, change management, release management, lifecycle management, and related SAP operational best practices. Experience implementing and configuring SAP identity, authentication, and access integration technologies, such as SAP Identity Authentication Service (IAS), SAP Identity Provisioning Service (IPS), Microsoft Entra ID integration, LDAP, Kerberos, OAuth2, OpenID Connect, and SAML authentication protocols. Demonstrated technical project leadership, including the use of project management methodologies such as Agile, SAP Activate, or equivalent approaches; estimating and tracking effort; coordinating resources; preparing business cases, proposals, solution options, technical recommendations, budget information, project updates, and supporting the successful delivery of complex technical initiatives. Strong facilitation, communication, conflict resolution, problem-solving, critical issue management, and technical leadership skills, with sound judgment in analyzing complex SAP technical and operational issues, identifying risks, evaluating options, and recommending timely, effective, and sustainable solutions for enterprise environments. Demonstrated leadership in supervising, mentoring, coaching, training, and supporting the development of technical staff and/or project resources on an ongoing or project basis, with the capacity to work independently and collaboratively within multidisciplinary teams. Apply Here to this Job:- https://jobs.toronto.ca/jobsatcity/job/Toronto-Senior-Technical-Support-Specialist-1-%28SAP-TechnicalBasis-Administrator%29-ON-M5V-3C6/604276317/

INFORMATION & TECHNOLOGY INTEGRATOR

INFORMATION & TECHNOLOGY INTEGRATOR

Full Time

Job Description To develop and maintain custom, multi-tiered, multi-platform software solutions. To analyze, design, develop, and sustain standards for information technology solutions to meet business objectives. Major Responsibilities: Your primary responsibilities as an Information & Technology Integrator (Application Programmer) will be varied. Specifically, your responsibilities may include the following: Performs all aspects of enterprise level application development and sustainment throughout the application lifecycle, including analysis and design, object-oriented methodology, modeling, relational database management and technical program specifications Develops logical data models and applies information structures, database schemas, network and security interfaces, architectural frameworks and technology standards for enterprise systems for staff and clients and accessed by other municipalities. Develops and implements procedures that support, maintain, and enhance the Business Intelligence environment. Evaluates, designs, develops, tests, reassesses, deploys and sustains information technology solutions to integrate with business objectives Develops and applies business and application models and network and security interfaces according to legislative requirements and industry standards, in order to support service to the public Leads various stages of projects and directs project staff. Liaises with divisional, corporate, and provincial staff, project managers, stakeholders and team members to formulate and execute project plans and ensure successful delivery of solutions through proper co-ordination, planning, implementation and quality assurance Recommends, implements and practices security, privacy and quality assurance requirements consistent with MFIPPA and divisional and corporate standards regarding storage, processing and reporting of confidential data and information outputs Recommends technical policies and procedures and feasible options regarding program specific requirements Performs perfective, adaptive and corrective maintenance and development of custom, multi-tiered, multi-platform software solutions Evaluates commercial software tools and recommends purchases to meet business needs Ensures availability, integrity, performance and reliability of Divisional and enterprise systems and data Recommends and implements disaster recovery procedures to ensure the availability and integrity of systems and applications Evaluates, designs and implements legacy application interfaces and legacy application conversion to ensure that divisional and enterprise production systems are updated to meet evolving business requirements Ensures integrity, availability, performance and reliability of applications, data and system infrastructure for all divisional and enterprise systems, for all users including users with disabilities Conducts analysis, develops recommendations and implements solutions to address identified business issues related to information processes, data flows and information delivery Develops quality assurance and integration testing on new applications and revisions to ensure optimal application performance and compliance with business requirements Analyzes patterns and trends in problems encountered by users to identify and address common user issues. Develops recommendations and implements solutions to address recurring problems Leads and facilitates meetings; prepares and delivers presentations and reports Key Qualifications: Your application must describe your qualifications as they relate to: Considerable experience programming in a large, diverse computing environment, performing systems analysis and application development and maintenance including one or more of the following: C# (using visual Studio.Net), ADO.Net, SQL Server, JavaScript, Java and webservices. Experience in n-tier application programs, interfacing programming, business logic and data structures. Experience creating program specifications and code documents including business analysis, use cases, flowcharts, entity relationship diagrams, and application prototyping Experience working effectively as a team member, collaboratively in a multidisciplinary team environment and independently, as required. You must also have: Excellent verbal and written communication, problem-solving, leadership, facilitation and interpersonal skills. Excellent knowledge of analysis and design techniques and system development methodologies for large scale software development. Advanced knowledge of web technologies including server technologies, programming languages, site design tools, and application development framework. Excellent knowledge of data visualization and database querying languages including T-SQL. Thorough understanding of Graphical User Interface design concepts and development in the Windows and Internet browser environments. Strong analytical, evaluation and problem-solving skills to effectively troubleshoot and remediating issues. Results oriented with a strong customer service focus and attention to detail Highly developed interpersonal skills and the ability to work independently and cooperatively with others in a multidisciplinary team environment. Ability to work within time constraints and prioritize project tasks. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces. Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity. Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process. Apply Here to this Job:- https://jobs.toronto.ca/jobsatcity/job/T-INFORMATION-&-TECHNOLOGY-INTEGRATOR-ON-M/604367417/

ADMINISTRATIVE ASSISTANT TO DIRECTOR

ADMINISTRATIVE ASSISTANT TO DIRECTOR

Full Time

Major Responsibilities: Performs specialized and senior level administrative tasks; including preparation, investigation, research, review, and the overseeing of projects. Communicates with various internal divisions in the coordination of projects and/or activities and liaises with external parties on administrative matters on behalf of the Directors. Identifies, screens/prioritizes issues and initiates responses on behalf of the Directors. Prepares and composes documents, summaries and reports. Prepares draft agendas, attends meetings, takes/transcribes/distributes minutes and provides status report to Directors on followed-up action items. Coordinates special events, workshops; coordinates meetings and schedules, and adjusts work plan to meet unscheduled events; organizes/coordinates and attends quarterly Management Team Meetings and monthly Manager Meetings. Provides work direction, training and guidance and acts as a resource to support/clerical staff. Reviews correspondence and contract documents for accuracy and conformity to policies and procedures and signing authorities. Locates/extracts and consolidates information required in reports and correspondence. Undertakes research/analysis and prepares reports on the various issues/findings. Organizes and maintains Directors' filing system. Prepares/processes documents and handles issues of a confidential/sensitive nature. Acts as Divisional liaison when dealing with Councillors and Division Heads. Handles enquiries regarding operational policies/practices, general public and stakeholder enquiries/concerns and deals with FOI requests in accordance with the City’s FOI protocols. Assists in the preparation of briefs, presentation/meeting materials. Develops and maintains linkages and contacts with staff, Councillors, and other levels of Government, ABCDs, the public, and private institutions that have regular contact with Directors. Maintains an awareness of corporate/cluster/divisional administrative systems, issues and initiatives. Ensure that reports are finalized, and submitted to Council, Standing Committees and Community Councils adhering to closing deadlines. Identifies items for the Directors that have potential impact on operations, compiles background information on agenda items to ensure information is readily available to Director. Monitors and reviews committee and council agendas, flagging items of divisional impact and identifies these issues and initiates responses. Makes recommendation of new/modified administrative functions and their implementation. Follows up on Decisions of Council to ensure recommendations are adhered to. Provides follow-up to assignments given to management staff; provides status reports to the Directors. Assist in Budget information compilation of data for forecasting and co-ordination between sections/units. Monitors/maintains and balances petty cash fund, purchasing records, invoices and items requiring Directors’ signature. Maintains records related to budget administration. Arranges business travel including conference registration, accommodation and cash advances. Reviews accuracy of expense claims Organizes and maintains policy and procedure manuals. Operates computers utilizing and manipulating a variety of software packages. Reviews, prioritizes, distributes and/or responds to Directors mail, e-mails and enquiries as appropriate. Manages the Directors’ schedule; e.g. arranges business travel including conference registration, accommodations, schedules interviews, general meetings. Maintains various staffing records, such as attendance register, establishment lists, requests for staff, EOCR's and individual employee files, on behalf of Directors. Orders/maintains and oversees the purchase/lease regarding the inventory of office equipment/supplies and maintenance and liaises with computer/printer service contractors.   Key Qualifications:   Your application must describe your qualifications as they relate to: Extensive experience performing administrative duties for a senior manager and divisional teams. Considerable experience utilizing a variety of software programs including Microsoft Word, Outlook, Excel, PowerPoint, Access, and Time and Attendance systems (e.g. SAP and E-time/Kronos, among others). Experience in preparing and formatting reports, correspondence and documents for public meetings. Experience creating presentations, drafting letters and memos and ability to organize, anticipate issues, and perform work with little supervision. Experience with filing systems and the management of large volumes of information both hard copy and electronic.   You must also have: Independent judgement and discretion in dealing with confidential business proposals and information as well as staff matters such as performance reviews and salary increments. Ability to utilize systems relevant to supporting the division such as E-time. Ability to take minutes of committee proceedings, to reply to committee questions on the wording of motions and to prepare final minutes of a meeting. Knowledge of City and Divisional policies and procedures, municipal government operations, council and committee proceedings. Excellent interpersonal skills with the ability to communicate effectively, with politicians, business executives, senior managers and staff. NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES: City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal. Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity. Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Apply Here to this Job:- https://jobs.toronto.ca/jobsatcity/job/Toronto-ADMINISTRATIVE-ASSISTANT-TO-DIRECTOR-ON-M9C-2Y2/604366317/

ENGINEERING TECHNOLOGIST TECHNICIAN

ENGINEERING TECHNOLOGIST TECHNICIAN

Full Time

Job Summary: Reporting to the Manager, Asset Data, the Engineering Technologist Technician 3 plays a key role in maintaining and improving the Toronto Water Asset Geodatabase (TWAG) through the accurate digitization, interpretation, and management of water, wastewater, and stormwater infrastructure data. This position requires a strong combination of GIS expertise and civil/municipal infrastructure asset management knowledge to translate engineering drawings, service records, and field information into reliable geospatial data within ArcGIS and related systems. The successful candidate will be responsible for interpreting infrastructure documentation (e.g., engineering drawings, watermain plans, sewer records, fittings, and appurtenances), digitizing and updating assets in GIS, and ensuring data accuracy and completeness to support operational needs, capital planning, and hydraulic modelling. Working closely with engineers, GIS analysts, and project teams, this role supports data-driven decision-making by maintaining high-quality asset records and providing technical insight into the structure, function, and connectivity of municipal water and sewer networks. Machines and Equipment Used: Various office equipment, mechanical, digital, analogue, wireless computerized equipment and other equipment. Job Functions: Investigates and/or inspects, summarizes, and analyzes information and data from TWAG (Toronto Water Asset Geodatabase), Hansen, and other relevant databases utilizing CADD/GIS tools and Microsoft Office applications, and makes recommendations. Investigates and/or inspects, extracts, summarizes, and analyzes water billing data and information, and makes recommendations. Collects, compiles, reviews, evaluates, and analyzes water, sewer, and stormwater data for input to system modelling and study needs, and prepares reports related to water, sewer, and stormwater and/or Toronto Water unit programs Searches, evaluates, and analyzes existing (or missing) records, notes, plans in response to inquiries and project needs, and makes recommendations. Reads and interprets technical drawings, technical forms such as water service cards and Records of Alterations (ROAs), engineering sketches/notes, water billing data, asset condition rating reports, and consultants project deliverables. Transforms information from sources such as plans/technical records and drawings, water service cards, asset condition rating data including watermain break records and CCTV report, fire flow testing report, records of alterations (ROAs) into Toronto Water Asset Geodatabase (TWAG) and/or other digital data formats. Maintains and updates TWAG asset inventories, ancillary tracking layers such as as-built/redline/record drawings tracking, Records of Alterations (ROAs) tracking, Fire flow testing tracking, data Error Log tracking, and/or other digital data system based data received and data errors/gaps reported, field inspections, and consultant’s digital deliverables such as GIS files. Attends meetings as needed. Corresponds and communicates with internal and external stakeholders as needed. Ensures contractors are performing work in accordance with permits, safety regulations according to tenders and specifications. Operates and maintains a variety of mechanical, digital, analogue, wireless, computerized and other equipment to perform tasks. Prepares and checks data map and statistical data summaries using CADD and GIS tools in response to complaints and inquiries, both internal and external Prepares and edits technical drawings, as applicable. Responds to complaints and inquiries related to TWAG and hydraulic models. Assists with the preparing and updating of SOPs (standard operation procedures), flow charts, work instructions related to TWAG maintenance and hydraulic modelling. Key Qualifications: Your application must describe your qualifications as they relate to: Post-secondary degree or diploma in an engineering program or equivalent combination of education and/or experience. Experience in CADD and/or GIS operations or database maintenance using various CADD, GIS, and database tools (i.e. AutoCAD, ArcGIS, QGIS, and Microsoft suite such as Excel/Access or other software) or the equivalent of applications and tools for drafting/mapping, database maintenance, modelling, or analysis, etc. Experience in the preparation of data files, data maps, data summaries and generating graphical summaries Experience in one of the following fields: design and construction, operation and maintenance, asset planning and management, infrastructure condition assessment related to water, wastewater, stormwater management, or transportation systems. You must also have: Knowledge in civil/municipal engineering, design and construction of storm sewers, sanitary sewers, watermain and stormwater management facilities, and transportation systems Ability to read and interpret engineering plans, documents and technical drawings Capacity to work effectively in a project team environment Ability to perform manual and computerized mathematical calculations in an engineering environment Excellent interpersonal skills with the ability to communicate effectively, both verbally and in writing Ability to work under pressure and multi-task Ability to plan, prioritize and organize and work with minimal supervision. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces. Possession of valid Ontario Class "G" Driver's License and access to a motor vehicle to travel to various work locations within GTA for business purposes would be an asset Eligibility for membership in the Ontario Association of Certified Engineering Technicians and Technologists (O.A.C.E.T.T.) would be an asset. Apply Here to this Job:- https://jobs.toronto.ca/jobsatcity/job/Toronto-ENGINEERING-TECHNOLOGIST-TECHNICIAN-3-ON-M5V-3C6/604310717/